ROI Case Study

A company with a simple web site for dispensing product information recently decided to move more of their business online, in an attempt to expand their access to customers while reducing the costs of their business transactions. Some of their competitors were already making this transition, placing further competitive pressures on them.

The company started several parallel projects in an attempt to recoup some of the time lost to their competitors. The IT group worked on sizing the infrastructures to handle a specified user and transaction volume, while the application group began designing the new web applications.

The new web applications were rushed into production quickly—as soon as the logic was tested and obvious bugs were ...

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