Chapter 11. Load Testing

Load balancers, caches, and Quality of Service (QoS) enabled network devices dynamically shift resources in real time to meet compliance requirements. In contrast, a longer-term management focus is intended to identify future problems with enough lead time to take the appropriate preventive actions. The long-term time scale is days or weeks versus the minutes and seconds involved in real-time management processes. Real-time operations play the hand that's been dealt; long-term operations focus on drawing better cards to begin with.

If you are a services manager, one question that is usually in the back of your mind is this: When will my services fail to meet their quality objectives? (That you will fail to meet Service ...

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