In the last several years, professional user testing companies have begun putting more attention on video game development, and premium playtesting services now extend way beyond candidate recruitment. A quick web search will unveil at least several highly-specialized companies capable of running full blown playtests on your behalf.
These sessions will either be conducted by specialists in a highly controlled environment, or externalized onto candidates themselves. At the end of the testing period, you'll either be granted access to recordings from on-site sessions or self-recorded testimonials from remote playtesters. Some companies are also willing to combine an expert report that not only highlights the most ...