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Practical Empathy by Indi Young

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Zero in on where you can mix practical empathy into your own work.

CHAPTER 9

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Where Do You Go from Here?

Explain It to Others

Go Small

If You Do Only One Thing

Secret Agenda

As a good professional, you know to balance your own reasoning and guiding principles with those of your customers, your team, and your organization. However, perfect balance is not feasible all the time. Practicing the empathetic mindset as the years go by will help with your balance. More than any other thing, practice will steadily bring you confidence and experience.

If ...

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