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Practical Empathy by Indi Young

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Practical empathy helps you understand the purpose and methods of your organization.

CHAPTER 8

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Apply Empathy Within Your Organization

See from Your Organization’s Point of View

Make Small Changes

Blaze a Trail from Established Paths

Address the Broader Landscape

Practice These Skills

Summary

Each organization exists for a purpose: to bring something to the world, make it available to people, and enable those people to capitalize upon it. Many organizations exist to also make a profit. Whether for profit or not, all organizations seek to sustain ...

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