O'Reilly logo

Practical Empathy by Indi Young

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

image

Empathy can help you think outside the box and see past the fog of details.

CHAPTER 3

image

Put Empathy to Work

Development Cycles

The Stages of Developing and Applying Empathy

The Logistics of Listening

When bringing the empathetic mindset into your practice at work, you need some structure. You need ways to explain the difference between developing and applying empathy, as well as how it hooks into your existing development and collaboration processes. You also need pointers on how to reach out to people and how to set up an interaction where you can ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required