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Practical Empathy by Indi Young

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Add empathy to the way you already do your work.

CHAPTER 1

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Business Is Out of Balance

Data and Analytics Take Priority

What Makes a Person Tick?

Rebalance Your Organization with Empathy

Here’s the situation: most organizations are out of balance, but they don’t know it. They do know that creative ideas are important. They know that strong collaboration forges better solutions and execution. But they still scramble to make both creativity and collaboration produce a more reliable return on investment in their product development and operations. ...

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