Chapter 9. Issue Tracking

In the previous chapter, we looked at how we can keep an eye on our deployed code with monitoring and log handling solutions.

In this chapter, we will look at systems that handle development workflows within an organization, such as issue tracking software. Such systems are an important aid while implementing Agile processes.

What are issue trackers used for?

From an Agile process standpoint, issue trackers are used to help with the minutiae and details of the Agile process. The entities handled by the issue tracker might represent work items, bugs, and issues. Most Agile processes include an idea of how to manage tasks that an Agile team are to perform, in the form of Post-it notes on a board or an electronic equivalent. ...

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