Chapter 7. Creating High-Performing Teams
Chapter Objectives
This chapter will help you:
Identify the characteristics of high-performing teams
Understand when teams are and are not useful
Understand predictable stages of a team's life cycle
Learn how to avoid (or at least minimize) dysfuntional team processes
Learn how you, as a team member and leader, can help improve your team's performance
When I started this business of teams, I was anxious to get it done and get back to my real job. Then I realized that, hey, this is my real job.[1]
—TEAM LEADER CITED IN FORTUNE
Teams are a fact of life for most organizations. We love them and we loathe them. Regardless of how we feel about them, we know that most organizations cannot survive without them. ...
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