Practical Coach: Management Skills for Everyday Life, The

Chapter Summary

As societies and organizations become more multicultural, managers must view managing cultural diversity as a skill they will use every working day throughout their careers.

Demographic categories such as race, gender, nationality, religion, and age are socially constructed categorizations that have meaning to a society, that people identify themselves as members of, that may shape how people within that group make sense of the world and relate to people outside the group, and that shape how people outside the group make sense of and relate to people inside that group. This does not mean that categories such as age or sex don't have physiological roots, but that societies and organizations give these categories meanings that go ...