Chapter Summary

The quality of your relationships with your subordinates, bosses, and peers significantly influences your task effectiveness, career development (promotions and salary), job satisfaction, and personal well-being.

Regardless of whether you are managing up, down, or sideways, remember the following assumptions about human relationships: High-quality relationships are built on trust, respect, and reciprocity; We are all fallible human beings who depend on each other for our professional effectiveness, career success, and personal well-being.

Our relationships with bosses and subordinates are shaped by our attitudes toward authority relationships—that is, our beliefs about whether authority figures are competent, trustworthy, and ...

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