Practical Coach: Management Skills for Everyday Life, The

Conclusion

I have been a believer in the magic of language since, at a very early age, I discovered that some words got me into trouble and others got me out.

—Katherine Dunn, in Susan Cahill, ed. Growing up Female

Undoubtedly, organizational communication is becoming increasingly complex. Today's manager must communicate with people who don't speak the same language or share the same culture, align diverse employees toward shared organizational goals, and create synergy among many different kinds of communication media.^[112] Despite the new communication challenges that managers face today, the basic lessons of communication have not changed nor will they change in the future. Employees will continue to want to be heard, understood, and respected. ...