Chapter Summary

This is an exciting time to be a manager, full of challenges and opportunities. Today's organizations are increasingly complex, unpredictable, and fast-paced. Significant social and economic trends such as diversity, globalization, and technological advances have fundamentally changed the nature of managerial work. In such an environment, the ability to think broadly and deeply from a variety of perspectives is one of the most important skills a manager can have.

Derailment occurs when a high-potential manager expects to advance in an organization, and was judged initially to have the ability to do so, yet is fired, demoted, or plateaued below anticipated levels of achievement. Derailment does not refer to individuals who, by ...

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