Chapter Two

Too much to do and not enough time

Time is the coin of your life. It is the only coin you have, and only you can determine how it will be spent. Be careful lest you let other people spend it for you.

CARL SANDBURG

When we ask people what the biggest issue they face at work is, that puts pressure on them, and drains their energy, they usually reply, ‘We have too much to do in too little time.’ This often can be a direct result of a reduction in staff numbers, shorter timescales and a culture that is becoming dominated by expectations of instant responses. In businesses where the employees fear negative repercussions and reactions from their bosses and managers, many will not tackle this issue. Yet I know of very few people who ...

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