Footnotes

Introduction

1 Kazakhstan, Wikipedia entry, http://en.wikipedia.org/wiki/Kazakhstan, January 2012.

2 Samoilenko, Sergei, Ballard-Reisch, Deborah, and Ahatova, Bagila, “Evaluating Employer Communication Competency Expectations in Kazakhstan,” Research Paper, Annual Convention of the National Communication Association, November 2011.

Chapter 1

1 Premo, Karen and Vollmer, Christopher, “Campaigns to Capabilities Social Media & Marketing 2011,” Booz & Co., October 2011.

2 Kodak Social Media Tips, “Sharing Lessons Learned to Help Your Business Grow,” 2009.

3 Greenhouse, Steven, “Company Accused of Firing Over Facebook Post,” The New York Times, November 8, 2010.

4 Telstra Exchange News, “Telstra Launches Interactive 3Rs Learning Module,” ...

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