Chapter one

Make confidence work for you

What you’ll do in this chapter: This will help you to be more confident in any work situation, especially:
  1. Think about what confidence means to you.
  2. Find ways to build on your strengths.
  3. Think about what matters to you.
  4. Discover that weaknesses are not all bad.
  5. Discover how much you can do to add to self-confidence.
  1. Communication of all kinds and at all levels.
  2. Choosing your priorities and knowing your mind.
  3. Decision making.
  4. For any situation - feel calmer and more in control.

Everyone has a comfort zone, at work and outside of it. When you’re in your comfort zone, you’re confident and at ease. You are in control. You perform well and get results. It’s energising and rewarding. But, sometimes, ...

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