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Power of People, The: Learn How Successful Organizations Use Workforce Analytics To Improve Business Performance, 1/e by Jonathan Ferrar Nigel Guenole Sheri Feinzig

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11

Know Your Technology

“When choosing technology, we suggest people start with, ‘What is it the business is asking you to do?’ Then ask yourself ‘Where would you like to go?’ This way, people can map out what role they want technology to play in the business.”

—Jackie RyanDirector, Watson Talent Analytics, IBM

Technology in workforce analytics refers to the combination of hardware and software services (that is, tools, applications, platforms, and so on) that facilitate the activities of the workforce analytics team by increasing speed, accuracy, and the level of automation of work. Technology helps workforce analytics scale because it makes tasks more easily repeatable and also makes addressing compliance requirements more straightforward. ...

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