6

Case Studies

“One way to help HR on its way is to highlight examples of great work that the pioneers in this space are doing. This is not merely to imitate their peers, but rather to learn from and be inspired by the successes others have had.”

—David GreenGlobal Director, People Analytics Solutions, IBM

This chapter illustrates the methodology by examining five case studies through the lens of the eight steps. Although the eight-step methodology was not necessarily explicitly considered as these projects were unfolding, each case nonetheless implemented each step.

These successful cases were chosen to cover a range of business challenges, types of organizations, and geographic locations. The intent is to illustrate different organizational ...

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