“The analytics leader must frame things in language the business leaders understand and articulate the opportunity and impact from the work that can be done. That’s a critical capability.”
—Mark BerryVice President and Chief Human Resources Officer, CGB Enterprises, Inc.
Clearly, workforce analytics leaders know why they have the role, what the expectations are, and broadly what they are required to deliver. A little less clear is the precise job description and the detailed requirements for successfully performing the role.
This chapter brings clarity to this topic. Of course, the exact skills needed for the leader of any specific workforce analytics function vary depending on the size, industry, and geographical ...