2

LITERATURE SURVEY

2.1 Introduction

This chapter describes the results of the survey of literature on the use of “lessons learned” from projects. The report was based on a Procite© database, which included not only references but a categorization by the keywords given in Table 2-1. The database included 280 records, of which 243 documents had been read fully and are discussed in the following paragraphs. For 28 references, only summaries, abstracts, or book reviews were studied or are included because they are referenced by one of the 243 documents; and another 9 appeared relevant but were not found sufficiently appropriate for inclusion when the literature survey was written up and therefore do not appear here. Due to the tremendous number ...

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