Post-Project Reviews to Gain Effective Lessons Learned

Table of contents

1. Cover Page
2. Title Page
3. Copyright Page
4. Contents
5. 1 - Introduction
   1. 1.1 - Introduction
6. 2 - Literature Survey
   1. 2.1 - Introduction
   2. 2.2 - Motivation
   3. 2.3 - Concepts
   4. 2.4 - The Current Situation
   5. 2.5 - Creating Knowledge
   6. 2.6 - Transferring Knowledge
   7. 2.7 - Case Studies
   8. 2.8 - Conclusions
7. 3 - Survey of Practice: Do Organizations Learn from Projects?
   1. 3.1 - Introduction
   2. 3.2 - Profile of Respondents
   3. 3.3 - What are Organizations Doing?
   4. 3.4 - How Successful are these Processes?
   5. 3.5 - Factors Contributing to the Perceived Success of Lessons Learned
   6. 3.6 - What Do You Think is Best Practice?
   7. 3.7 - Conclusions
8. 4 - Interviews: Do Organizations Learn from Projects?
   1. 4.1 - Introduction
   2. 4.2 - Organization C
   3. 4.3 - Organization G
   4. 4.4 - Organization P
   5. 4.5 - Additional Case Studies
   6. 4.6 - Organization W
   7. 4.7 - Organization L
   8. 4.8 - Organization S
9. 5 - Case Study in Practice
   1. 5.1 - Background
   2. 5.2 - Interviews of Project Participants
   3. 5.3 - Conclusion
10. 6 - Conclusions
11. Appendix 1: The Zoomerang Survey
12. Appendix 2: The Zoomerang Results
13. Appendix 3
14. References