References

Airdisaster.com. (2010). Cockpit voice recorder transcript, Delta Airlines 191. Retrieved January 31, 2010, from http://www.airdisaster.com/cvr/dl191tr.shtml

Armour, S. (2005, November 6). Generation Y: They’ve arrived at work with a new attitude. USA Today. Retrieved January 12, 2010, from http://www.usatoday.com/money/workplace/2005–11–06-gen-y_x.htm

Bernstein, S. (2003, September). Positive organizational scholarship: Meet the movement, interview with Kim Cameron, Jane Dutton, and Robert Quinn. Journal of Management Inquiry, 12(3), 266–271.

Cameron, K., Dutton, J., & Quinn, R. (Eds.). (2003). Positive organizational scholarship: Foundations of a new discipline. San Francisco, CA: Berrett-Koehler.

Case Western Reserve University. ...

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