SECTION 3

Analytics

Rob Tripp

ONCE UPON A TIME, back in the days of expensive mainframe computers, we were so pleased when we developed a cohort-based analyses of attrition (we used to call these Markov models, a simplification of the statistical underpinnings of the models of the time) and the aging workforce and found a way to use those tools to tell compelling stories about the workforce. Today, we have effective and sophisticated prediction models for both organizations and individuals on our desktops or even “in the cloud.” Although the term workforce analytics is still new to many people, as with the term workforce planning, thirty practitioners will have thirty definitions!

Routine reports and metrics, even embedded in colorful dashboards ...

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