Strategic Workforce Planning: A Rigorous Simulation Optimization Approach

Marco Better, Fred Glover, Dave Sutherland, and Manuel Laguna

INTRODUCTION

CEOS CONSIDER MANAGING TALENT A PRIORITY, as well as a top business challenge for the future—second only to managing business growth.1 Business leaders recognize that their organization is only as good as its talent, and success depends on having the right people in the right place at the right time—a concept we call readiness. Achieving high workforce readiness requires the ability to anticipate changing workforce needs, as well as to allocate resources as effectively as possible in meeting those needs. While talent is a top priority, few organizations manage it as strategically as they do their ...

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