SLA Support in the ASP Environment

In order to meet the business SLA requirements within an ASP environment, an ASP needs to allocate the different resources that are available within the environment. The two key resources available within a server farm are the network bandwidth and the server processing capacity assigned to a specific customer.

The main aspect of dealing with SLAs for service providers involves the proportion of the network bandwidth that is to be allocated to each of the service levels. In most cases, the bandwidth is the amount of traffic generated by the servers, rather than the traffic coming into the servers. The allocation of access link bandwidth can be done in one of the following ways:

  • The access router maintains separate ...

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