Chapter 5. Closing the project
The Closing the Project performance domain covers approximately 8 percent of the Project Management Professional (PMP®) exam. It covers the work involved in formally closing a project, which includes gaining formal acceptance, transferring ownership, completing documented closure procedures, gathering lessons learned, and measuring customer satisfaction. All projects must be closed either as a result of normal and expected conditions, or as a result of unexpected conditions; and the project manager should take responsibility for ensuring it is done correctly. The nature of the closure (either normal or abnormal) dictates what sorts of closure tasks are completed. The process of, and documented conditions for, project ...
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