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PMP® Project Management Professional Lab Manual by Joseph Phillips

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10Managing Project Communications

LAB EXERCISES

10.01 Identifying Project Stakeholders

10.02 Planning Project Communications

10.03 Distributing Project Information

10.04 Managing Stakeholder Expectations

10.05 Reporting Project Performance

It’s been said that 90 percent of a project manager’s time is spent communicating. When you consider all of the stakeholders, status meetings, instructing, coaching, controlling, and inspecting a project manager must do, it’s easy to believe that fact. While communicating is important and necessary in project management, there’s a big difference between just communicating and communicating effectively.

Communications in project management happens both internally, to your project team, and externally—to customers, ...

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