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PMP® Project Management Professional Study Guide, Third Edition

Book Description

The best fully integrated study system available for the PMP exam

Updated for the latest release of the Project Professional exam from PMI, PMP Project Management Professional Study Guide, Third Edition covers what you need to know--and shows you how to prepare--for this challenging exam.

• 100% complete coverage of all objectives for the PMP exam

• Exam Readiness checklist--you're ready for the exam when all objectives on the list are checked off

• Inside the Exam sections highlight key exam topics covered

• Two-Minute Drills for quick review

• Simulated exam questions match the format, tone, topics, and difficulty of the real exam

• Covers all the exam topics, including:

• Project Initiation

* Integration Management

* Managing the Project Scope

* Time Management

* Cost Management

* Quality Assurance

* Human Resources

* Communications

* Risk Management

* Procurement

* PMP Code of Ethics and Professional Conduct

CD-ROM includes:

• Complete MasterExam practice testing engine, featuring: Two full practice exams; Detailed answers with explanations; Score Report performance assessment tool

• Free video training from the author

• Electronic book for studying on the go

• Bonus downloadable project management process review MasterExam with free online registration

The ebook version does not provide access to the companion files.

Table of Contents

  1. Cover Page
  2. PMP® Project Management Professional Study Guide
  3. Copyright Page
  4. Contents
  5. About the Contributors
  6. Acknowledgments
  7. Preface
  8. Introduction
  9. Part I Project Initiation
    1. 1 Introducing Project Management
      1. The PMBOK Guide, This Book, and the PMP Exam
        1. All About the PMBOK Guide
        2. All About This Book
        3. All About the PMP Exam
      2. Defining What a Project Is—and Is Not
        1. Projects Are Temporary
        2. Projects Create Unique Products, Services, or Results
        3. Progressive Elaboration
        4. Projects vs. Operations
        5. Projects and Strategic Planning
      3. Defining Project Management
        1. Project Management Application Areas
        2. Management by Projects
        3. Understanding the Project Environment
        4. Relying on General Management Skills
        5. Relying on Interpersonal Skills
      4. Examining Related Areas of Project Management
        1. Program Management
        2. Subproject Implementation
        3. Working with a Project Management Office
      5. Two-Minute Drill
      6. Self Test
        1. Self Test Answers
    2. 2 Examining the Project Life Cycle and the Organization
      1. Revving Through Project Life Cycles
        1. Working with Project Life Cycles
        2. Project Phase Deliverables
      2. Meeting the Project Stakeholders
        1. Managing Stakeholder Expectations
      3. Identifying Organizational Models and Attributes
        1. Considering Organizational Systems
        2. Considering Organizational Culture
        3. Completing Projects in Different Organizational Structures
        4. Relying on Organizational Process Assets
        5. The Project Management Office
      4. Defining Key General Management Skills
        1. Managing Social, Economic, and Environmental Project Influences
        2. Dealing with Standards and Regulations
        3. Considering International Influences
        4. Cultural Influences
      5. Two-Minute Drill
      6. Self Test
        1. Self Test Answers
    3. 3 Adapting the Project Management Processes
      1. Learning the Project Processes
        1. Identifying the Project Management Process Groups
      2. Identifying the Initiating Process Group
      3. Identifying the Planning Process Group
      4. Managing the Executing Processes
      5. Monitoring and Controlling the Project
      6. Closing the Project
        1. How Process Groups Interact
        2. Customizing Process Interactions
        3. Plotting the Processes
      7. Two-Minute Drill
      8. Self Test
        1. Self Test Answers
  10. Part II PMP Exam Essentials
    1. 4 Implementing Project Integration Management
      1. Developing the Project Charter
        1. Creating the Project Charter
        2. Examining Benefit Measurement Methods
        3. Examining Constrained Optimization Methods
      2. Developing the Project Plan
        1. Understanding the Project Plan’s Purpose
        2. Preparing to Develop the Project Plan
        3. Applying Tools and Techniques for Project Plan Development
        4. Examining the Typical Project Plan
      3. Executing the Project Plan
        1. Implementing Tools and Techniques for Project Execution
        2. Examining the Outputs of Project Plan Execution
      4. Monitoring and Controlling the Project Work
        1. Using Monitoring and Controlling Tools and Techniques
        2. Examining the Results of Project Work
        3. Reacting to Change
        4. Implementing Tools and Techniques for Integrated Change Control
      5. Closing the Project or Phase
        1. Preparing to Close the Project or Phase
        2. Completing Contract Closure
      6. Two-Minute Drill
      7. Self Test
        1. Self Test Answers
    2. 5 Managing the Project Scope
      1. Collecting and Eliciting Project Requirements
        1. Interview the Stakeholders
        2. Leading a Focus Group
        3. Hosting a Requirements Workshop
        4. Using Group Creativity Techniques
        5. Using Group Decisions
        6. Relying on Surveys
        7. Observing Stakeholders
        8. Creating Prototypes
        9. Managing the Project Requirements
      2. Defining Project Scope Management
        1. Project Scope vs. Product Scope
      3. Planning the Project Scope
        1. Using Scope Planning Tools and Techniques
        2. Creating the Scope Management Plan
      4. Defining the Project Scope Statement
        1. Examining the Inputs to Scope Definition
        2. Using Product Analysis
        3. Finding Alternatives
        4. Performing Stakeholder Analysis
        5. Examining the Scope Statement
      5. Creating the Work Breakdown Structure
        1. Using a Work Breakdown Structure Template
        2. Decomposing the Project Deliverables
        3. Updating the Scope Statement
      6. Verifying the Project Scope
        1. Examining the Inputs to Scope Verification
        2. Inspecting the Project Work
        3. Formally Accepting the Project Deliverables
      7. Protecting the Project Scope from Change
        1. Examining the Inputs to Scope Change Control
        2. Implementing a Change Control System
      8. Two-Minute Drill
      9. Self Test
        1. Self Test Answers
    3. 6 Introducing Project Time Management
      1. Defining the Project Activities
        1. Getting to Work: Defining the Activities
        2. Decomposing the Project Work Packages
        3. Using Rolling Wave Planning
        4. Relying on Templates
        5. Using Planning Components
        6. Compiling the Activity List
        7. Documenting the Activity Attributes
      2. Sequencing Project Activities
        1. Considering the Inputs to Activity Sequencing
        2. Creating Network Diagrams
        3. Using the Precedence Diagramming Method
        4. Determining the Activity Dependencies
        5. Considering Leads and Lags
        6. Utilizing Network Templates
      3. Examining the Sequencing Outputs
        1. Using a Project Network Diagram
        2. Updating the Work Breakdown Structure
      4. Considering the Resource Requirements
        1. Considering Resource Availability
        2. Considering the Calendars
        3. Creating a Resource Breakdown Structure
        4. Updating the Activity Lists
      5. Estimating Activity Durations
        1. Considering the Activity Duration Estimates Inputs
        2. Applying Expert Judgment
        3. Creating an Analogy
        4. Applying Parametric Estimates
        5. Creating a Three-Point Estimate
        6. Factoring in Reserve Time
        7. Evaluating the Estimates
      6. Developing the Project Schedule
        1. Revisiting the Project Network Diagram
        2. Relying on Activity Duration Estimates
        3. Evaluating the Project Constraints
        4. Reevaluating the Assumptions
        5. Evaluating the Risk Management Plan
        6. Examining the Activity Attributes
      7. Defining the Project Timeline
        1. Performing Schedule Network Analysis
        2. Calculating Float in a PND
        3. Using the Critical Chain Method
        4. Encountering Scheduling on the PMP Exam
        5. Applying Duration Compression
        6. Using a Project Simulation
        7. Using Resource-Leveling Heuristics
        8. Using Project Management Software
        9. Relying on a Project Coding Structure
        10. Examining the Project Schedule
        11. Utilizing the Schedule Management Plan
        12. Updating the Resource Requirements
      8. Controlling the Project Schedule
        1. Managing the Inputs to Schedule Control
        2. Applying a Schedule Control System
        3. Measuring Project Performance
        4. Examining the Schedule Variance
        5. Updating the Project Schedule
        6. Applying Corrective Action
        7. Writing the Lessons Learned
      9. Two-Minute Drill
      10. Self Test
        1. Self Test Answers
    4. 7 Introducing Project Cost Management
      1. Estimating the Project Costs
        1. Considering the Cost Estimating Inputs
        2. Estimating Project Costs
        3. Using Analogous Estimating
        4. Using Parametric Estimating
        5. Using Bottom-Up Estimating
        6. Creating a Three-Point Cost Estimate
        7. Using Computer Software
        8. Analyzing Vendor Bids
      2. Analyzing Cost Estimating Results
        1. Refining the Cost Estimates
        2. Considering the Supporting Detail
        3. Developing the Cost Management Plan
      3. Creating a Project Budget
        1. Developing the Project Budget
        2. Creating the Cost Baseline
        3. Establishing Project Funding Requirements
      4. Implementing Cost Control
        1. Considering Cost Control Inputs
        2. Creating a Cost Change Control System
      5. Measuring Project Performance
        1. Finding the Variances
        2. Calculating the Cost Performance Index
        3. Finding the Schedule Performance Index
        4. Preparing for the Estimate at Completion
        5. Finding the Estimate to Complete
        6. Calculating the To-Complete Performance Index
        7. Finding the Variance at Completion
        8. The Five EVM Formula Rules
        9. Additional Planning
        10. Using Computers
      6. Considering the Cost Control Results
        1. Revising the Cost Estimates
        2. Updating the Budget
        3. Applying Corrective Actions
        4. Updating Lessons Learned
      7. Two-Minute Drill
      8. Self Test
        1. Self Test Answers
    5. 8 Introducing Project Quality Management
      1. The Big Quality Picture
        1. Accepting the Quality Management Approach
        2. Quality vs. Grade
        3. Implementing Quality Project Management
      2. Preparing for Quality
        1. Determining the Quality Policy
        2. Reviewing the Scope Baseline
        3. Reviewing the Standards and Regulations
      3. Planning for Quality
        1. Using a Benefit/Cost Analysis
        2. Applying Benchmarking Practices
        3. Design of Experiments
        4. Considering the Cost of Quality
        5. Creating the Quality Management Plan
        6. Identifying the Operational Definitions
        7. Applying Checklists
        8. Creating the Process Improvement Plan
      4. Executing Quality Assurance
        1. Preparing for Quality Assurance
        2. Applying Quality Assurance
        3. Completing a Quality Audit
        4. Improving the Project
      5. Implementing Quality Control
        1. Preparing for Quality Control
        2. Inspecting Results
        3. Creating a Flow Chart
        4. Creating a Control Chart
        5. Creating Pareto Diagrams
        6. Creating a Histogram
        7. Creating a Run Chart
        8. Creating a Scatter Diagram
        9. Completing a Statistical Sampling
        10. Revisiting Flowcharting
        11. Applying Trend Analysis
        12. The Results of Quality Control
      6. Two-Minute Drill
      7. Self Test
        1. Self Test Answers
    6. 9 Introducing Project Human Resource Management
      1. Preparing for Human Resource Planning
        1. Identifying the Project Interfaces
        2. Identifying the Resource Requirements
        3. Identifying the Project Constraints
      2. Completing Organizational Planning
        1. Relying on Templates
        2. Applying Human Resource Practices
        3. Relating to Organizational Theories
        4. Networking with Stakeholders
        5. Charting the Project Resources
      3. Preparing for Project Team Management
        1. Creating the Role and Responsibility Assignments
        2. Creating an Organizational Chart
        3. Creating a Staffing Management Plan
        4. Documenting the Supporting Detail
      4. Acquiring the Project Human Resources
        1. Referring to the Staffing Management Plan
        2. Examining the Staffing Pool
        3. Recruiting Project Team Members
        4. Working with Preassigned Staff
        5. Negotiating for Resources
        6. Acquiring Staff
        7. Working with Virtual Teams
        8. Assembling the Project Team
      5. Developing the Project Team
        1. Preparing to Develop the Project Team
        2. Leading Project Team Development
        3. Creating Team-Building Activities
        4. Naturally Developing Project Teams
        5. Relying on General Management Skills
        6. Rewarding the Project Team
        7. Dealing with Team Locales
        8. Training the Project Team
        9. Examining the Results of Team Development
      6. Managing the Project Team
        1. Communicating with the Project Team
        2. Completing Project Performance Appraisals
        3. Dealing with Team Disagreements
      7. Two-Minute Drill
      8. Self Test
        1. Self Test Answers
    7. 10 Introducing Project Communications Management
      1. Identifying Project Stakeholders
        1. Performing Stakeholder Analysis
        2. Creating a Stakeholder Register
      2. Communications Planning
        1. Leveraging Project Inputs
        2. Evaluating the Project Constraints and Assumptions
        3. Identifying Communication Requirements
        4. Exploring Communication Technologies
      3. Creating the Communications Plan
      4. Preparing for Information Distribution
        1. Examining Communication Skills
        2. Creating Successful Communications
        3. Creating Information Retrieval Systems
        4. Creating Lessons Learned
        5. Distributing Information
        6. Examining the Results of Information Distribution
      5. Managing Stakeholder Expectations
        1. Preparing for Stakeholder Expectations Management
        2. Performing Stakeholder Expectations Management
        3. Managing Project Stakeholders
        4. Communicating with Stakeholders
      6. Reporting Project Performance
        1. Reviewing Project Performance
        2. Analyzing Project Variances
        3. Completing Trend Analysis
        4. Examining the Results of Performance Reporting
      7. Two-Minute Drill
      8. Self Test
        1. Self Test Answers
    8. 11 Introducing Project Risk Management
      1. Planning for Risk Management
        1. Examining Stakeholder Tolerance
        2. Relying on Risk Management Policies
      2. Creating the Risk Management Plan
        1. Examining the Risk Management Plan
        2. Creating Risk Categories
        3. Using a Risk Management Plan Template
      3. Identifying Risks
        1. Preparing for Risk Identification
        2. Relying on Project Planning
        3. Identifying the Project Risks
        4. Reviewing Project Documents
        5. Testing the Assumptions
        6. Brainstorming the Project
        7. Using the Delphi Technique
        8. Identifying Risks Through Interviews
        9. Analyzing SWOT
        10. Utilizing Diagramming Techniques
        11. Creating a Risk Register
      4. Using Qualitative Risk Analysis
        1. Preparing for Qualitative Risk Analysis
        2. Completing Qualitative Analysis
        3. Applying Probability and Impact
        4. Creating a Probability-Impact Matrix
        5. Relying on Data Precision
        6. Examining the Results of Qualitative Risk Analysis
      5. Preparing for Quantitative Risk Analysis
        1. Considering the Inputs for Quantitative Analysis
        2. Interviewing Stakeholders and Experts
        3. Applying Sensitivity Analysis
        4. Finding the Expected Monetary Value
        5. Using a Decision Tree
        6. Using a Project Simulation
        7. Examining the Results of Quantitative Risk Analysis
      6. Planning for Risk Responses
        1. Preparing for Risk Response
        2. Creating Risk Responses
        3. Avoiding the Negative Risk and Threats
        4. Transferring the Negative Risk
        5. Mitigating the Negative Risk
        6. Managing the Positive Risk and Opportunities
        7. Accepting the Risks
        8. Examining the Results of Risk Response Planning
        9. Working with Residual Risks
        10. Accounting for Secondary Risks
        11. Creating Contracts for Risk Response
        12. Justifying Risk Reduction
        13. Updating the Project Plan
      7. Implementing Risk Monitoring and Control
        1. Preparing for Risk Monitoring and Control
        2. Completing Risk Monitoring and Control
        3. Completing Risk Response Audits
        4. Completing Periodic Risk Reviews
        5. Using Earned Value Analysis
        6. Measuring Technical Performance
        7. Completing Additional Risk Planning
        8. Examining the Results of Risk Monitoring and Control
      8. Two-Minute Drill
      9. Self Test
        1. Self Test Answers
    9. 12 Introducing Project Procurement Management
      1. Planning for Purchases
        1. Evaluating the Market Conditions
        2. Referring to the Scope Baseline
        3. Relying on the Project Management Plan
        4. Teaming with Other Organizations
      2. Completing Procurement Planning
        1. Determining to Make or Buy
        2. Using Expert Judgment
        3. Determining the Contract Type
        4. Summary of Contract Types
        5. The Procurement Management Plan
        6. Using the Statement of Work
      3. Preparing for Contracting
        1. Organizing Contracting Materials
        2. Creating the Procurement Documents
        3. Determining the Source Selection Criteria
        4. Updating the Contract Statement of Work
      4. Completing Procurement Purchasing
        1. Procuring Goods and Services
        2. Examining the Results of Contracting
        3. Selecting the Seller
        4. Preparing for Source Selection
        5. Completing the Seller Selection Process
        6. Examining the Results of Seller Selection
      5. Performing Contract Administration
        1. Preparing for Contract Administration
        2. Completing Contract Administration
        3. Reviewing the Results of Contract Administration
      6. Performing Contract Closure
        1. Reviewing Contract Documentation
        2. Auditing the Procurement Process
        3. Negotiated Settlements
        4. Completing Contract Closeout
      7. Two-Minute Drill
      8. Self Test
        1. Self Test Answers
    10. 13 The PMI Code of Ethics and Professional Conduct
      1. Responsibilities to the Profession
        1. Complying with Rules and Policies
        2. Applying Honesty to the Profession
        3. Advancing the Profession
      2. Responsibilities to the Customer and to the Public
        1. Enforcing Project Management Truth and Honesty
        2. Eliminating Inappropriate Actions
        3. Respecting Others
      3. Two-Minute Drill
      4. Self Test
        1. Self Test Answers
  11. Part III Appendices
    1. A About the Download
      1. System Requirements
      2. LearnKey Online Training
      3. Installing and Running MasterExam
        1. MasterExam
      4. PMP Video Training
      5. Worksheets
      6. Electronic Book
      7. Help
      8. Removing Installation(s)
      9. Technical Support
        1. LearnKey Technical Support
    2. B Critical Exam Information
      1. Exam Test-Passing Tips
        1. Days Before the Exam
        2. Practice the Testing Process
        3. Testing Tips
        4. Answer Every Question—Once
        5. Use the Process of Elimination
      2. Everything You Must Know
        1. The 42 Project Management Processes
        2. Magic PMP Formulas
        3. Earned Value Management Formulas
        4. Quick PMP Facts
  12. Glossary
  13. Index