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PMP® Exam In Depth, Second Edition: Project Management Professional Study Guide for the PMP® Exam

Book Description

The primary purpose of this book is to help you pass the Project Management Professional (PMP) exam administered by the Project Management Institute (PMI). Because the book has a laser-sharp focus on the exam objectives, expert project managers who want to pass the PMP exam can use this book to ensure that they do not miss any objective. Yet this is not simply an exam-cram book. The chapters and the sections within each chapter are presented in a logical learning sequence: A topic and a chapter only depend upon the previously covered topics and chapters, and there is no hopping from topic to topic. The concepts and topics, both simple and complex, are clearly explained when they appear for the first time. No prior knowledge of project management is assumed. This facilitates stepwise learning, prevents confusion, and makes this book useful for anyone who wants to get up to speed quickly to learn the fundamentals of project management, pass the PMP exam, or both, even if they are new to the discipline of project management. A fulllength practice exam with fully explained answers is also included.

Table of Contents

  1. Copyright
    1. Dedication
  2. Acknowledgments
  3. About the Author
  4. Introduction
    1. Who This Book Is For
    2. How This Book Is Organized
    3. How Each Chapter Is Organized
    4. About the PMP Exam
  5. I. Initiating the Project
    1. 1. Project Management Framework
      1. Introduction
      2. Basic Concepts
      3. Managing Projects
        1. Understanding a Project
        2. Distinguishing Projects from Operations
        3. Understanding Progressive Elaboration
        4. Understanding a Process
        5. Understanding the Project Lifecycle
        6. Understanding Project Management Knowledge Areas
      4. Introducing the Project Stakeholders
        1. Identifying Project Stakeholders
        2. Identifying the Stakeholder Within: Project Manager
      5. Organizational Influences on Projects
        1. Understanding the Organizational Culture
        2. Understanding the Organizational Structure
          1. Functional Organizations
          2. Projectized Organization
          3. Matrix Organization
        3. Identifying Environmental Factors and Process Assets
          1. Enterprise Environmental Factors
          2. Organizational Process Assets
      6. Triangular Relationship: Project, Program, and Portfolio
      7. Some Advanced Concepts
        1. Probability-Related Concepts
        2. Global Project Variables
        3. Baseline
        4. Project Management Office
      8. Big Picture of Project Management
      9. Summary
        1. Exam’s Eye View
      10. Key Terms and Definitions
      11. Review Questions
    2. 2. Initiating the Project
      1. Introduction
      2. Initiating a Project: Big Picture
      3. Origins of Projects
      4. Understanding Project Selection
        1. Benefit Measurement Methods
          1. Scoring Models
          2. Benefit Contributions
          3. Economic Models
        2. Constrained Optimization Methods
        3. Expert Judgment
      5. Developing a Project Charter
      6. Identifying the Project Stakeholders
        1. Input to Identifying Stakeholders
        2. Tools and Techniques for Identifying Stakeholders
        3. Output of Identifying Stakeholders
      7. Stakeholder Analysis
      8. Stakeholder Management Strategy
      9. Obtaining Project Charter Approval
      10. Summary
        1. Exam’s Eye View
      11. Key Terms and Definitions
      12. Review Questions
  6. II. Planning the Project
    1. 3. Planning the Project Scope
      1. Introduction
      2. Planning the Project: Big Picture
        1. Elements of Project Planning
        2. Developing the Project Management Plan
      3. Managing Scope
        1. Developing the Project Scope Management Plan
        2. Project Scope Management: Big Picture
      4. Collecting Requirements for the Project
        1. Tools and Techniques for Collecting Requirements
        2. Output of Collecting Requirements
      5. Defining the Project Scope
        1. Input to Scope Definition
        2. Tools and Techniques for Scope Definition
        3. Output of Scope Definition
          1. Changes and Updates
          2. Project Scope Statement
      6. Creating a Work Breakdown Structure (WBS)
        1. Decomposition
        2. Output of Creating WBS
      7. Before and After the WBS
      8. Summary
        1. Exam’s Eye View
      9. Key Terms and Definitions
      10. Review Questions
    2. 4. Planning for Project Schedule and Communication
      1. Introduction
      2. The Long and Winding Road to the Project Schedule
      3. Defining Activities
        1. Input to Defining Activities
        2. Tools and Techniques for Defining Activities
        3. Output of Defining Activities
      4. Sequencing Activities
        1. Tools and Techniques for Sequencing Activities
        2. Output of Sequencing Activities
      5. Estimating Activity Resource Requirements
        1. Input to Activity Resource Estimating
        2. Tools and Techniques for Activity Resource Estimating
        3. Output of Activity Resource Estimating
      6. Estimating Activity Duration
        1. Input to Activity Duration Estimating
        2. Tools and Techniques for Activity Duration Estimating
        3. Output of Activity Duration Estimating
      7. Developing the Project Schedule
        1. Input to Schedule Development
        2. Tools and Techniques for Schedule Development
          1. Schedule Network Analysis
          2. Schedule Compression
          3. Other Tools and Techniques
        3. Output of the Schedule Development Process
      8. Managing Project Communication: Big Picture
      9. Planning Project Communication
        1. Tools and Techniques for Communication Planning
          1. Communication Requirements Analysis
          2. Communication Technology Determination
          3. Communication Models and Methods
        2. Output of Communication Planning
          1. Communication Management Plan
          2. Updates to Project Documents
      10. Summary
        1. Exam’s Eye View
      11. Key Terms and Definitions
      12. Review Questions
    3. 5. Planning for Project Resources
      1. Introduction
      2. Planning for Resources: Big Picture
      3. Developing the Human Resource Plan
        1. Input to Human Resource Planning
        2. Tools and Techniques for Human Resource Planning
        3. Output of Human Resource Planning: The Human Resource Plan
      4. Estimating Costs and Determining Budget
        1. Estimating Project Costs
        2. Determining Project Budget
      5. Procuring the Project Resources
        1. Planning for Procurement
        2. Make-or-Buy Decisions
        3. Determining Contract Types
        4. Procurement Management Plan
          1. Exam’s Eye View
      6. Key Terms and Definitions
      7. Review Questions
    4. 6. Planning Quality and Risk Management
      1. Introduction
      2. Managing Quality: Big Picture
      3. Planning Quality
        1. Input to Quality Planning
        2. Tools and Techniques Used for Quality Planning
        3. Output of Quality Planning
      4. Managing Risks: The Big Picture
      5. Planning Risk Management
        1. Developing the Risk Management Plan
        2. Risk Management Plan
      6. Identifying Risks
        1. Input to Risk Identification
        2. Tools and Techniques for Risk Identification
        3. The Risk Register: The Output of Risk Identification
      7. Analyzing Risks
        1. Performing Qualitative Analysis
        2. Input to Qualitative Risk Analysis
        3. Tools and Techniques for Qualitative Risk Analysis
        4. Output of the Qualitative Risk Analysis: Updated Risk Register
        5. Performing Quantitative Analysis
          1. Input to Quantitative Analysis
          2. Tools and Techniques for Quantitative Analysis
          3. Output of the Quantitative Risk Analysis: Updated Risk Register
      8. Planning Risk Response
        1. Input to Risk Response Planning
        2. Tools and Techniques for Risk Response Planning
          1. Response Strategies for Threats
          2. Response Strategies for Opportunities
          3. Response Strategies for Both Threats and Opportunities
        3. Output of Risk Response Planning
      9. The Big Picture of Quality and Risk Management
      10. Summary
        1. Exam’s Eye View
      11. Key Terms and Definitions
      12. Review Questions
  7. III. Executing the Project
    1. 7. Managing Project Work
      1. Introduction
      2. Executing a Project: Big Picture
      3. Directing and Managing Project Execution
        1. Input to Directing and Managing Project Execution
        2. Tools and Techniques for Directing and Managing Project Execution
        3. Output of Directing and Managing Project Execution
      4. Performing Quality Assurance
        1. Input to Performing Quality Assurance
        2. Tools and Techniques for Performing Quality Assurance
        3. Output of Performing Quality Assurance
      5. Conducting Procurements
        1. Input to Conducting Procurements
        2. Tools and Techniques for Conducting Procurements
        3. Output of Conducting Procurements
      6. Summary
        1. Exam’s Eye View
      7. Key Terms and Definitions
      8. Review Questions
    2. 8. Developing and Managing the Project Team
      1. Introduction
      2. Human Resource Management: Big Picture
      3. Acquiring a Project Team
        1. Input to Acquiring the Project Team
        2. Tools and Techniques for Acquiring the Project Team
        3. Output of Acquiring the Project Team
      4. Developing the Project Team
      5. Managing the Project Team
        1. Input to Managing the Project Team
        2. Tools and Techniques for Managing the Project Team
        3. Output of Managing the Project Team
      6. Motivating Your Team
      7. Summary
        1. Exam’s Eye View
      8. Key Terms and Definitions
      9. Review Questions
    3. 9. Managing the Stakes
      1. Introduction
      2. Stakeholder Management: Big Picture
      3. Managing Stakeholder Expectations
      4. Distributing Information
        1. Input to Information Distribution
        2. Tools and Techniques for Information Distribution
        3. Output of Information Distribution
      5. Summary
        1. Exam’s Eye View
      6. Key Terms and Definitions
      7. Review Questions
  8. IV. Monitoring and Controlling the Project
    1. 10. Monitoring and Controlling the Project Work
      1. Introduction
      2. Monitoring and Controlling the Project: Big Picture
      3. Monitoring and Controlling Project Work
      4. Integrating Change Control
        1. Input to Integrated Change Control
        2. Tools and Techniques for Integrated Change Control
        3. Output from Integrated Change Control
      5. Administering Procurements
      6. Summary
        1. Exam’s Eye View
      7. Key Terms and Definitions
      8. Review Questions
    2. 11. Monitoring and Controlling Quality and Risk
      1. Introduction
      2. Controlling Quality
        1. Input to Quality Control
        2. Tools and Techniques for Quality Control
          1. Seven Basic Tools of Quality
          2. Other Quality Control Tools
        3. Output of Quality Control
      3. Monitoring and Controlling Risks
        1. Tools and Techniques for Risk Monitoring and Controlling
        2. Output from Risk Monitoring and Controlling
      4. Performance Reporting
        1. What Goes into Performance Reporting
        2. Tools and Techniques for Performance Reporting
        3. What Comes Out of Performance Reporting
      5. Summary
        1. Exam’s Eye View
      6. Key Terms and Definitions
      7. Review Questions
    3. 12. Monitoring and Controlling the Golden Triangle
      1. Introduction
      2. Controlling Scope, Schedule, and Cost: Big Picture
      3. Controlling Scope
      4. Controlling Schedule
        1. Output of Schedule Control
      5. Controlling Cost
      6. Measuring Performance
        1. Performance Measurement Analysis for Cost Control
          1. Cost Performance
          2. Schedule Performance in Terms of Cost
          3. Forecasting Techniques
      7. Summary
        1. Exam’s Eye View
      8. Key Terms and Definitions
      9. Review Questions
  9. V. Closing the Project
    1. 13. Closing the Project
      1. Introduction
      2. Closing the Project: Big Picture
      3. Verifying the Scope of Project Deliverables
      4. Performing Project Closure
        1. Input to the Close Project Process
        2. Output of the Close Project Process
      5. Performing Procurement Closure
        1. Input to Closing Procurements
        2. Tools and Techniques for Closing Procurements
        3. Output of Closing Procurements
      6. The Finishing Touch
        1. Reviewing the Project
        2. Releasing the Resources
        3. Saying Goodbye: The Project Turnover
      7. Summary
        1. Exam’s Eye View
      8. Key Terms and Definitions
      9. Review Questions
    2. 14. Performing Professional Responsibility
      1. Introduction
      2. Ensuring Individual Integrity
      3. Contributing to the Knowledge Base
      4. Enhancing Individual Professional Competence
      5. Promoting Interaction among Stakeholders
      6. Dealing with Unprofessional Conduct
      7. Code of Ethics and Professional Conduct: The Big Picture
      8. Summary
        1. Exam’s Eye View
      9. Key Terms and Definitions
      10. Review Questions
  10. VI. Appendixes
    1. A. Answers and Solutions to Study Checkpoint Exercises
      1. Chapter 1
        1. Study Checkpoint 1.1
        2. Study Checkpoint 1.2
        3. Study Checkpoint 1.3
        4. Study Checkpoint 1.4
        5. Study Checkpoint 1.5
        6. Study Checkpoint 1.6
        7. Study Checkpoint 1.7
      2. Chapter 2
        1. Study Checkpoint 2.1
        2. Study Checkpoint 2.2
        3. Study Checkpoint 2.3
      3. Chapter 3
        1. Study Checkpoint 3.1
        2. Study Checkpoint 3.2
        3. Study Checkpoint 3.3
      4. Chapter 4
        1. Study Checkpoint 4.1
        2. Study Checkpoint 4.2
        3. Study Checkpoint 4.3
        4. Study Checkpoint 4.4
      5. Chapter 5
        1. Study Checkpoint 5.1
        2. Study Checkpoint 5.2
        3. Study Checkpoint 5.3
        4. Study Checkpoint 5.4
      6. Chapter 6
        1. Study Checkpoint 6.1
        2. Study Checkpoint 6.2
        3. Study Checkpoint 6.3
      7. Chapter 7
        1. Study Checkpoint 7.1
        2. Study Checkpoint 7.2
        3. Study Checkpoint 7.3
        4. Study Checkpoint 7.4
      8. Chapter 8
        1. Study Checkpoint 8.1
        2. Study Checkpoint 8.2
      9. Chapter 9
        1. Study Checkpoint 9.1
        2. Study Checkpoint 9.2
      10. Chapter 10
        1. Study Checkpoint 10.1
        2. Study Checkpoint 10.2
        3. Study Checkpoint 10.3
        4. Study Checkpoint 10.4
      11. Chapter 11
        1. Study Checkpoint 11.1
        2. Study Checkpoint 11.2
        3. Study Checkpoint 11.3
        4. Study Checkpoint 11.4
      12. Chapter 12
        1. Study Checkpoint 12.1
        2. Study Checkpoint 12.2
        3. Study Checkpoint 12.3
        4. Study Checkpoint 12.4
      13. Chapter 13
        1. Study Checkpoint 13.1
        2. Study Checkpoint 13.2
        3. Study Checkpoint 13.3
        4. Study Checkpoint 13.4
      14. Chapter 14
        1. Study Checkpoint 14.1
        2. Study Checkpoint 14.2
    2. B. Answers and Explanations for Chapter Review Questions
      1. Chapter 1
      2. Chapter 2
      3. Chapter 3
      4. Chapter 4
      5. Chapter 5
      6. Chapter 6
      7. Chapter 7
      8. Chapter 8
      9. Chapter 9
      10. Chapter 10
      11. Chapter 11
      12. Chapter 12
      13. Chapter 13
      14. Chapter 14
    3. C. Final Exam
      1. Questions
      2. Answers and Explanations
    4. D. Glossary
    5. E. Bibliography
      1. Primary Reference
        1.  
      2. Secondary References
        1.