11. business basics—communication and the language of business

You are the best-educated generation yet, bringing wonderful capabilities into the workforce. However, there are two skills that are essential to success in the work world that you may not have mastered or, in one case, even been exposed to. You must be able to communicate well in writing, using a style that is suitable to business. And you need to understand and comfortably speak a language that is the foundation of any enterprise (including nonprofits): the language of finance.

Generation Y, as a whole, has a bad reputation when it comes to writing, even though I know some of you who do it extraordinarily well. And many of you, particularly those who have eased out of the math ...

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