INTRODUCTIONWhy Play the Part?
“Only connect!”
I received a call one day from an HR manager at a global financial services organization. The manager wanted to discuss a high potential whom I’ll call Clair. Despite Clair’s remarkable intelligence and deep subject knowledge, she was unable to advance in her career; there was something in the way she presented herself that kept sabotaging all her efforts to be seen as a leader. Could I possibly help?
I met Clair in my office about three weeks later. At our first meeting I scribbled down words that popped instantly to mind: “kind, genuine, super smart, apologetic, neck, soft, scared, throat.” Where did those words come from? Why did I make such rapid word choices? Based on what? How ...
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