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Platinum Edition Using® Microsoft® Windows® XP by Brian Knittel, Robert Cowart

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Troubleshooting Problem Devices

The key to troubleshooting devices is interpreting the generic, or esoteric, message Windows XP Device Manager provides. Between the message the Device Manager provides, the event log, and the information displayed in the following sections, I hope to provide you with the relevant information to resolve the problem.

NOTE

For each error code below, there are three sections of text: the displayed message, the meaning, and the suggested resolution.

Error Code 1—Device Not Configured Correctly

Display Message

This device is not configured correctly. (Code 1)

Meaning

This message usually indicates that no software (driver) has been installed for the peripheral or that the peripheral has a resource conflict.

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