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Platinum Edition Using® Microsoft® Windows® XP by Brian Knittel, Robert Cowart

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Troubleshooting

Problems with your Internet connection have several potential causes, including

  • Hardware failure

  • Incorrect hardware configuration

  • Incorrect TCP/IP configuration

  • Incorrect ICS configuration

  • Incorrect ICF usage or configuration

Use this section to get your connection working again.

→ For additional troubleshooting tips and tools, see Chapter 21, “Troubleshooting Your Network,” p. 851.

Troubleshooting Hardware Failures and Configuration Problems

Hardware failures can affect network adapters, cables, dial-up and broadband modems, routers, firewall appliances and entire systems. Fortunately, hardware failures are rare and can be detected if you know what to look for.

To detect failures with network adapters, cables, broadband modems, routers, ...

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