Part 15: Maintenance

  1. How many support issues were generated due to bugs in the shipped application?

    ____ A great many

    ____ A substantial number

    ____ A reasonable number

    ____ Very few

    Note: This tests the quality of the development and testing effort.

  2. How difficult is it to make fixes or changes without breaking something?

    ____ Very difficult

    ____ Somewhat difficult

    ____ Not too difficult

    ____ Very easy

    Note: This tests the maintainability of the application.

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