Planning and Designing Effective Metrics

Acknowledgments

The purpose of an acknowledgment, as I understand it, is to let those people who helped make this achievement possible know that I didn’t forget their contributions. This chore makes this easily the most stressful part of writing a book.

I don’t want to forget any of my friends or colleagues who helped me by reviewing, critiquing, or suggesting edits to the work as it was in progress, especially: Don Padgett, Danita Leese, Leah Lang, Keith (Mac) McIntosh, Marin Stanek, and my brother Irving. Thanks for the short-notice reads. Thanks for the kind words. And thanks for being there.

Of course, Russ Cheesman has to be thanked for his work as my technical reviewer. Although Russ and I disagreed as often as we agreed about metrics and ...