7.9. Summary
Effective management of ELR is a critical element of a successful business. Employees who are treated with dignity and respect and given the tools they need to succeed in turn reward employers with increased production, fewer sick days, and a loyal and committed workforce. Organization culture begins with management attitudes toward employees and ranges from those that are based on an autocratic philosophy characterized by "top-down" communication and interactions to those of employee empowerment where individuals and work teams make the decisions necessary to get their jobs done.
Effective dispute resolution programs that solve employment disagreements without the need for legal action are both cost effective and more successful ...
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