PHR®/SPHR® Professional in Human Resources Certification Study Guide, Third Edition

3.11. Review Questions

1. HR participates in the strategic planning process by doing which of the following?

   1. Formulating the strategy

   2. Scanning the environment

   3. Providing expertise

   4. Identifying strategic goals

2. Restructuring is used to do which of the following?

   1. Remove redundant operations

   2. Assimilate employees into the organization

   3. Simplify processes to increase customer satisfaction

   4. Purchase stock to gain controlling interest in a competitor

3. A statement that describes what an organization does that is different from others is a:

   1. Values statement

   2. Corporate goal

   3. Vision statement

   4. Mission statement

4. Which of the following options is one characteristic of an organization during the growth phase?

   1. Executive benefit packages are upgraded.

   2. New hires may have less experience. ...