5.6. Performance Appraisal

One important aspect of performance management is the performance appraisal, performance evaluation, or performance review process. These three terms are used interchangeably to describe the process of reviewing how well employees perform their duties during a specified period of time. The appraisal process has the potential to be a powerful tool for building the important relationship between supervisors and their direct reports.

When used well, appraisals provide a structured means for communication, helping to build working relationships. This structure provides for positive performance feedback, recognition of accomplishments during the review period, honest discussion of areas for improvement, and development ...

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