2.15. Change Management
Change management is another concept that will be more fully developed in Chapter 5. Its reason for inclusion as a core knowledge requirement is simple: change is everywhere. Processes change constantly to meet changing business needs. People change jobs. Economies change. Government regulations change. All of these changes and many others must be addressed with HR programs that are flexible enough to take in the changes while continuing to serve the needs of people within the organization.
Major changes in an organization occur as the result of restructuring, mergers or acquisitions, "right-sizing," and workforce expansions. All of these changes require the workforce to adjust to new ways of operating.
For example, when ...
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