Chapter 1. Certifying Human Resource Professionals
Human resources. Ask ten different people what human resources is or does, and you'll get at least eight different answers. Management advisor, recruiter, talent manager, employee advocate, paper pusher, union negotiator, counselor, policy police, coach, mediator, administrative expert, corporate conscience, strategic business partner, and the dreaded "party planner"—these are just a few of the roles that those both inside and outside of the profession think we play. Some of these descriptions are based on misperceptions from nonpractitioners, others describe the roles we aspire to attain within ...
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