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INTRODUCTION
Over time, the role of human resources has taken on greater importance and has become a larger part of an organization’s strategy for success. The quest to leverage the workforce to achieve business objectives has become critical for organizations today. Understanding how to engage the workforce within the risk and legal constraints has become a balancing act that the human resource professional must master in today’s complex workplace.
There is no dispute that the biggest line item on any budget’s profit and loss statement is labor costs. However, an uncertain economy, tightening resources, and increasing regulations force organizations ...

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