PHR Exam Prep™

Change Management

Change is inevitable—for individuals, for organizations, and for society. Change is multifaceted, complex, and often unpredictable. Its fluid nature precludes the possibility of preparing for “all possible contingencies.” It impatiently demands our immediate attention and focus when it happens. Sometimes change occurs because of initiatives created within the organization, and sometimes it is foisted upon us. Change is universal and omnipresent. Change is here to stay.

There is no dimension of the six HR functional areas that can remain untouched by change, just as there is no area of the business that is immune from change. While change cannot be prevented, it can be managed—and HR plays a key role in that process. This role ...