About the Author

Cathy Lee Pantano Winterfield, MBA, MSHE, SPHR, ACC, is president of NovaCore Performance Solutions, a coaching firm dedicated to enhancing the performance of individuals and teams in the workplace. This enterprise represents the culmination of more than 25 years of experience in human resources, training, consulting, management, and coaching in businesses, not-for-profit organizations, and governmental entities.

Previously, Cathy served as a member of the extension faculty of Cornell University—School of Industrial and Labor Relations, where she was the director of human resource management programs.

Cathy has written numerous books:

Performance Appraisals, for Silver Lining Publications, a division of Barnes & Noble

Mission-Driven ...

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