The top 50 questions for you to master influence and persuasion
What is the most important thing to you about … ?
Why is that?
What is the most frustrating thing for you about … ?
Why is that?
- Why do you ask?
- I wonder if you could help me?
- If you were me, what would you do?
What makes you say that?
(What draws you to that conclusion?/Can you give me some background on that?)
- How do you feel about that?
- How was yours?
- What are your expectations exactly?
- What is the most pressing issue facing you in the business right now?
- What is the purpose of the meeting exactly?
- What is the ONE thing I can I do to help you today?
Is there any aspect of our service we could improve on?
(Can you tell me one thing we could do better?)
- Is there something you ...
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