NOTES
Chapter 1
1. Richard J. Gerrig and Philip G. Zimbardo, Glossary of Psychological Terms, http://www.apa.org/research/action/glossary.aspx.
Chapter 2
1. Robert E. Alberti and Michael L. Emmons, Your Perfect Right: Assertiveness and Equality in Your Life and Relationships, 9th ed. (Atascadero, CA: Impact Publishers, 2008).
Chapter 3
1. “Gallup’s List of Most Widely Admired People of the 20th Century,” Gallup Organization, December 1999; http://en.wikipedia.org/wiki/Gallup’s_List_of_Most_Widely_Admired_People_of_the_20th_Century.
2. HRDQ, What’s My Learning Style? (King of Prussia, PA: HRDQ, 2008).
Chapter 4
1. “Differences in Values,” International Online Training Program on Intractable Conflict, Conflict Research Consortium, University of ...
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