Jim Bensonjim@moduscooperandi.com
Tonianne DeMaria Barrytonianne@renaissance-consulting.com
Übersetzung: Meike Mertsch, HamburgLektorat: Christa PreisendanzCopy-Editing: Ursula Zimpfer, HerrenbergSatz & Herstellung: Birgit BäuerleinUmschlaggestaltung: Helmut Kraus, www.exclam.deDruck und Bindung: M.P. Media-Print Informationstechnologie GmbH, 33100 Paderborn
Cover-Photo: © 2009 Tonianne DeMaria Barry – Taken At: Aldie Mill, Aldie, VABack cover cartoon by Jim Benson using ToonDoo: http://toondoo.comImage on page 8, »Kanban Team at Work« used with permission by Kenji HiranabeBase image on page 43, »Trafficjam« used with permission by Lynac –http://www.flickr.com/photos/lynac/321100379/
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