You are previewing Performing Information Governance: A Step-by-Step Guide to Making Information Governance Work.
O'Reilly logo
Performing Information Governance: A Step-by-Step Guide to Making Information Governance Work

Book Description

Make Information GovernanceWork: Best Practices, Step-by-Step Tasks, and Detailed Deliverables

Most enterprises recognize the crucial importance of effective information governance. However, few are satisfied with the value of their efforts to date. Information governance is difficult because it is a pervasive function, touching multiple processes, systems, and stakeholders. Fortunately, there are best practices that work. Now, a leading expert in the field offers a complete, step-by-step guide to successfully governing information in your organization.

Using case studies and hands-on activities, Anthony Giordano fully illuminates the “who, what, how, and when” of information governance. He explains how core governance components link with other enterprise information management disciplines, and provides workable “job descriptions” for each project participant.

Giordano helps you successfully integrate key data stewardship processes as you develop large-scale applications and Master Data Management (MDM) environments. Then, once you’ve deployed an information asset, he shows how to consistently get reliable regulatory and financial information from it.

Performing Information Governance will be indispensable to CIOs and Chief Data Officers…data quality, metadata, and MDM specialists…anyone responsible for making information governance work.

Coverage Includes

  • Recognizing the hidden development and operational implications of information governance—and why it needs to be integrated in the broader organization

  • Integrating information governance activities with transactional processing, BI, MDM, and other enterprise information management functions

  • Establishing the information governance organization: defining roles, launching projects, and integrating with ongoing operations

  • Performing information governance in transactional projects, including those using agile methods and COTS products

  • Bringing stronger information governance to MDM: strategy, architecture, development, and beyond

  • Governing information throughout your BI or Big Data project lifecycle

  • Effectively performing ongoing information governance and data stewardship operational processes

  • Auditing and enforcing data quality management in the context of enterprise information management

  • Maintaining and evolving metadata management for maximum business value

  • Table of Contents

    1. Title Page
    2. Copyright Page
    3. Dedication
    4. Contents
    5. Preface
      1. Intended Audience
      2. Scope of the Text
      3. Organization of the Text
    6. Acknowledgments
    7. About the Author
    8. Introduction
      1. What is Not Working in Information Governance
      2. Providing the “How” of Information Governance
    9. Part 1: Overview of Enterprise Information Management and Information Governance
      1. Chapter 1. Enterprise Information Management and Information Governance
        1. What is Enterprise Information Management (EIM)?
        2. The Functions of EIM
        3. The Information Governance Component Framework
        4. Information Governance in the Context of EIM
        5. Summary
        6. End-of-Chapter Review Questions
        7. For Further Reading
      2. Chapter 2. Other Core Enterprise Information Management Functions
        1. Transaction Processing Function
        2. Master Data Management Function
        3. Business Intelligence Function
        4. Big Data
        5. An Enterprise Information Management View
        6. Summary
        7. End-of-Chapter Review Questions
    10. Part 2. Performing Information Governance Activities in EIM Projects
      1. Chapter 3. Preparing the Information Governance Organization
        1. Instantiating an Information Governance Organization
        2. Information Governance Organizational Roles
        3. Integrating Information Governance into Project Work
        4. Integrating Information Governance into Ongoing Operations
        5. Summary
        6. End-of-Chapter Questions
      2. Chapter 4. Performing Information Governance Tasks in Transactional Projects
        1. Performing IG on Custom Transaction Processing Projects
        2. Agile Custom Transaction Processing SDLC with Information Governance Activities
        3. Case Study: Applying the Agile SDLC with Information Governance Activities for a Claims Reengineering Project
        4. Performing Information Governance on COTS Transaction Processing Projects
        5. Case Study: Applying the COTS SDLC with IG Activities for a Finance Consolidation Project
        6. Summary
        7. End-of-Chapter Review Questions
      3. Chapter 5. Performing Information Governance Tasks in Master Data Management Projects
        1. The Inter-Relationship of Master Data Management and Information Governance
        2. Performing Information Governance on MDM Projects
        3. MDM SDLC with Information Governance Activities
        4. Case Study 3: Pharmaceutical Customer MDM Project
        5. Summary
        6. End-of-Chapter Review Questions
      4. Chapter 6. Performing Information Governance Tasks in Business Intelligence Projects
        1. The Primary Focus of Information Governance in BI Projects
        2. Information Governance Tasks in Business Intelligence Projects
        3. Business Intelligence SDLC with Information Governance Activities
        4. Case Study: Applying the BI SDLC with IG Activities for a Health Care Company BI Project
        5. Summary
        6. End-of-Chapter Review Questions
      5. Chapter 7. Performing Information Governance Tasks in Life Cycle Projects
        1. A Focus on Data Ownership and Definition
        2. Performing Information Lifecycle Management
        3. Proactive Information Life Cycle Management Project SDLC
        4. Information Lifecycle Management Renovation Project SDLC
        5. Case Study: Performing a ILM Renovation Project with a Proactive ILM Work Stream
        6. Summary
        7. End-of-Chapter Review Questions
      6. Chapter 8. Performing Information Governance Tasks in “Big Data” Projects
        1. A Review of Big Data
        2. Big Data Discovery
        3. Big Data Control
        4. Big Data Usage
        5. A Life Cycle for Big Data
        6. The Big Data SLC
        7. Case Study: Leveraging Big Data for a Pharmaceutical Clinical Trial SLC
        8. Summary
        9. Part Two Review: Performing Information Governance Activities in Enterprise Information Management Projects
        10. End-of-Chapter Review Questions
    11. Part 3: Performing Ongoing Information Governance Processes
      1. Chapter 9. Information Governance Organization Operations
        1. Internal Information Governance Council Operations
        2. Information Governance Organizations Operations
        3. The Expanding Role of Information Governance
        4. The Operational Aspect of Information Governance Policies
        5. Case Study: Modifying the Health Care Company’s Information Governance Organization for HIPAA
        6. Summary
        7. End-of-Chapter Review Questions
      2. Chapter 10. Ongoing Data Stewardship Processes
        1. Overview of Data Stewardship
        2. The Expanding Role of Data Stewardship in Project work
        3. Ongoing Data Stewardship Operations
        4. Operational Data Stewardship Within the Business Community
        5. Case Study: Determining the Sales and Marketing Key Performance Measures for the Pharmaceutical Company
        6. Summary
        7. End-of-Chapter Review Questions
      3. Chapter 11. Ongoing Data Quality Management Processes
        1. Review of the Data Quality Management Processes
        2. Data Quality Life Cycle
        3. Data Quality Remediation Life Cycle
        4. Case Study: The Health Care Company’s Data Quality ICD 10 Compliance
        5. Summary
        6. End-of-Chapter Review Questions
      4. Chapter 12. Ongoing Metadata Management Processes
        1. Overview of Metadata
        2. Metadata Management Administration in Information Governance
        3. The Metadata Repository
        4. Implementing a Metadata Management Environment
        5. Case Study: Health Care Company’s Metadata Management
        6. Summary
        7. Part Three Review: Performing Ongoing Information Governance Processes
        8. End-of-Chapter Questions
    12. Appendices
      1. Appendix A. Organizational Change Management in Information Governance
        1. The Importance of Organization Change Management in Information Governance
        2. Information Governance Organizational Transition Challenges
        3. Performing Change Management in Information Governance
        4. Summary
      2. Appendix B. End-of-Chapter Review Questions Answers
        1. Chapter 1 Answers
        2. Chapter 2 Answers
        3. Chapter 3 Answers
        4. Chapter 4 Answers
        5. Chapter 5 Answers
        6. Chapter 6 Answers
        7. Chapter 7 Answers
        8. Chapter 8 Answers
        9. Chapter 9 Answers
        10. Chapter 10 Answers
        11. Chapter 11 Answers
        12. Chapter 12 Answers
      3. Appendix C. Enterprise Information Management System Development Life Cycles
        1. 1. Transactional Processing Systems Development Life Cycles with Information Governance
        2. 2. Master Data Management Systems Development Life Cycle with Information Governance Activities
        3. 3. Business Intelligence Systems Development Life Cycle with Information Governance Activities
        4. 4. Information Lifecycle Management (ILM) Systems Development Life Cycles
        5. 5. Big Data System Life Cycle
      4. Appendix D. Glossary Of Information Governance Terms
      5. Appendix E. Case Study Models
        1. Information Governance Case Studies