Book description
Make Information GovernanceWork: Best Practices, Step-by-Step Tasks, and Detailed Deliverables
Most enterprises recognize the crucial importance of effective information governance. However, few are satisfied with the value of their efforts to date. Information governance is difficult because it is a pervasive function, touching multiple processes, systems, and stakeholders. Fortunately, there are best practices that work. Now, a leading expert in the field offers a complete, step-by-step guide to successfully governing information in your organization.
Using case studies and hands-on activities, Anthony Giordano fully illuminates the “who, what, how, and when” of information governance. He explains how core governance components link with other enterprise information management disciplines, and provides workable “job descriptions” for each project participant.
Giordano helps you successfully integrate key data stewardship processes as you develop large-scale applications and Master Data Management (MDM) environments. Then, once you’ve deployed an information asset, he shows how to consistently get reliable regulatory and financial information from it.
Performing Information Governance will be indispensable to CIOs and Chief Data Officers…data quality, metadata, and MDM specialists…anyone responsible for making information governance work.
Coverage Includes
Recognizing the hidden development and operational implications of information governance—and why it needs to be integrated in the broader organization
Integrating information governance activities with transactional processing, BI, MDM, and other enterprise information management functions
Establishing the information governance organization: defining roles, launching projects, and integrating with ongoing operations
Performing information governance in transactional projects, including those using agile methods and COTS products
Bringing stronger information governance to MDM: strategy, architecture, development, and beyond
Governing information throughout your BI or Big Data project lifecycle
Effectively performing ongoing information governance and data stewardship operational processes
Auditing and enforcing data quality management in the context of enterprise information management
Maintaining and evolving metadata management for maximum business value
Table of contents
- About This eBook
- Title Page
- Copyright Page
- Contents
- Preface
- Acknowledgments
- Dedication
- About the Author
- Introduction: Why Another Book on Information Governance?
-
Part I: Overview of Information Governance & Enterprise Information Management
-
Chapter 1. Information Governance & EIM Overview Governance
- What Is Enterprise Information Management?
- The Functions of EIM
- Data Management: EIM’s Technical Development and Management Discipline
- What Is Information Governance?
- The Information Governance Component Framework
- Information Governance Organization Component
- Data Stewardship Component
- Data Quality Management Component
- Metadata Management Component
- Structural Metadata
- Navigational Metadata
- Privacy and Security Component
- Information Life Cycle Management Component
- Information Governance in the Context of EIM
- Summary
- End-of-Chapter Review Questions
- Essay Question
- For Further Reading
-
Chapter 2. Other Core EIM Functions
- Transaction Processing Function
- Business 101: Reviewing the Structure and Automation of the Business Model
- Organizational Structure
- MDM Function
- What Is Master Data?
- What Is Master Data Management?
- MDM Architectural Patterns
- Operational and Analytic Master Data Management Implementations
- BI Function
- Analytic Architectural Pattern
- Data Warehouse Architectural Pattern
- Information Governance Considerations
- Data Integration Architectural Pattern
- Big Data
- An EIM View
- Summary
- End-of-Chapter Review Questions
- Essay Question
-
Chapter 1. Information Governance & EIM Overview Governance
-
Part II: Performing Information Governance Activities in EIM Projects
-
Chapter 3. Preparing the Information Governance Organization
- Instantiating an Information Governance Organization
- Step 1: Defining the Information Governance Organizational Structure
- Step 2: Defining the CDO Role
- Step 3: Defining the IGC
- Step 4: Developing and Implementing a Set of Policies
- Step 5: Defining the Data Stewardship Community
- Information Governance Organizational Roles
- IGC Roles
- Data Stewardship Community Roles
- Integrating Information Governance into Project Work
- Integrating Information Governance into Ongoing Operations
- Ongoing IT and Business Project Maintenance
- Reporting and Information Audit
- Information Governance Issues Management
- Data Quality Audit
- Data Quality Remediation
- Information Security Audit
- Regulatory and Compliance Audit
- Summary
- End-of-Chapter Questions
- Essay Question
-
Chapter 4. Performing Information Governance Tasks in Transactional Projects
- Performing IG on Custom Transaction Processing Projects
- What Is the Agile Method?
- Agile Custom Transaction Processing SDLC with Information Governance Activities
- 1. Iteration 0: Initiate Phase
- 2. Construction Iteration
- 3. Transition Iteration
- Agile Custom Transaction Processing SDLC Method Review
- Case Study: Applying the Agile SDLC with Information Governance Activities for a Claims Reengineering Project
- Initiate Project Planning Considerations
- Initiate Phase
- Performing Information Governance on COTS Transaction Processing Projects
- Information Governance Implications with COTS Packages
- COTS Transaction Processing SDLC with Information Governance Activities
- 1. Business Blueprint Phase
- 2. Mapping and Construction Phase
- COTS Transaction Processing SDLC Method Review
- Case Study: Applying the COTS SDLC with IG Activities for a Finance Consolidation Project
- Pharma Co’s Finance Business Blueprint Phase Project Planning Considerations
- Sample Pharmaceutical Finance Business Blueprint Phase
- Summary
- End-of-Chapter Review Questions
- Essay Question
-
Chapter 5. Performing Information Governance Tasks in Master Data Management Projects
- The Interrelationship of Master Data Management and Information Governance
- Performing Information Governance on MDM Projects
- Master Data Management Architectural Components
- Prioritizing Master Data Management Project Iterations
- Master Data Management Systems Development Life Cycle
- MDM SDLC with Information Governance Activities
- 1. Master Data Management Strategy Phase
- 2. Master Data Management Architectural Blueprint Phase
- 3. Develop Master Data Management Program Phase
- 4. Base MDM Implementation Route Map
- Master Data Management SDLC Method Review
- Case Study 3: Pharmaceutical Customer MDM Project
- Information Governance Considerations
- Detailed Breakdown of the Information Governance Activities
- Summary
- End-of-Chapter Review Questions
-
Chapter 6. Performing Information Governance Tasks in Business Intelligence Projects
- The Primary Focus of Information Governance in BI Projects
- Information Governance Tasks in Business Intelligence Projects
- Analytics-Driven Development: The Business Intelligence SDLC
- Information Governance in BI Architectural Decisions
- Applying Agile in Analytic Projects
- Project Data Stewardship Requirements in a Business Intelligence Project
- Business Intelligence SDLC with Information Governance Activities
- 1. Business Intelligence Strategy Phase
- 2 Analysis Phase
- 3. Logical Design Phase
- 4. Technical Design Phase
- 5. Build Phase
- 6. Deployment Phase
- Business Intelligence SDLC Method Review
- Case Study: Applying the BI SDLC with IG Activities for a Healthcare Company BI Project
- Information Governance Considerations
- Detailed Analysis Phase Breakdown of the Information Governance Activities
- Summary
- End-of-Chapter Review Questions
- Essay Question
-
Chapter 7. Performing Information Governance Tasks in Life Cycle Management Projects
- A Focus on Data Ownership and Definition
- Information Life Cycle Management in EIM
- Types of Data Retention Technology
- Performing Information Lifecycle Management
- ILM Tasks in the Development SDLCs
- Proactive ILM Project SDLC
- 1. Information Life Cycle Management Strategy Phase
- 2. Information Life Cycle Management Define Phase
- 3. Information Life Cycle Management Implementation Phase
- 4. Information Life Cycle Management Monitor Phase
- Proactive ILM SDLC Method Review
- Information Life Cycle Management Renovation Project SDLC
- 1. Information Life Cycle Management Renovation Assessment Phase
- 2. Information Life Cycle Management Renovation Development Phase
- 3. Information Life Cycle Management Renovation Execution Phase
- ILM Renovation SDLC Method Review
- Case Study: Performing an ILM Renovation Project with a Proactive ILM Workstream
- Information Governance Considerations
- 1. Legacy Claims Systems ILM Renovation Assessment Phase
- 2. ILM Renovation Development Phase
- 3. ILM Renovation Execution Phase
- 4. Information Life Cycle Management Monitor Phase
- Summary
- End-of-Chapter Review Questions
- Essay Question
-
Chapter 8. Performing Information Governance Tasks in “Big Data” Projects
- A Review of Big Data
- Big Data Discovery
- The Role of the Data Steward in Big Data Projects
- The Big Data Paradox of Data Ownership
- Big Data Control
- Controlling Big Data Through the Intake Processes
- Big Data Usage
- Possible Big Data Usage Opportunities
- New Patterns of Big Data Usage
- A Life Cycle for Big Data
- The Big Data SLC
- The Big Data Project Data Steward
- 1. Big Data Discovery Phase
- 2. Big Data Control Phase
- 3. Big Data Usage Phase
- Big Data Systems Life Cycle Method Review
- Case Study: Leveraging Big Data for a Pharmaceutical Clinical Trial SLC
- 2. Clinical Research Big Data Control Phase
- 3. Clinical Research Big Data Usage Phase
- Summary
- Part II Review: Performing Information Governance Activities in Enterprise Information Management Projects
- End-of-Chapter Review Questions
- Essay Question
-
Chapter 3. Preparing the Information Governance Organization
-
Part III: Performing Ongoing Information Governance Processes
-
Chapter 9. Information Governance Organization Operations
- Internal Information Governance Council Operations
- Information Governance Leaders
- Information Governance Organization Stakeholders
- Information Governance Organization Operations
- Data Stewardship Community Operations
- The Data Quality Organization Operations
- Managing the Metadata Function
- Managing the Information Security Function
- The Expanding Role of Information Governance
- Managing Enterprise Data Management
- Integrating Master Data Management into the Information Governance Organization
- Integrating Business Intelligence into the Information Governance Organization
- Integrating Application Development into the Information Governance Organization
- The Operational Aspect of Information Governance Policies
- Creating Information Governance Policies
- Creating or Enhancing Information Governance Policies
- Information Governance Policy Enforcement Models
- Case Study: Modifying the Healthcare Company’s Information Governance Organization for HIPAA
- Detailed Breakdown of the Information Governance Policy Change Activities
- Summary
- End-of-Chapter Review Questions
- Essay Question
-
Chapter 10. Ongoing Data Stewardship Processes
- Overview of Data Stewardship
- The Mission of a Data Steward
- The Structure of Data Stewardship Community
- The Expanding Role of Data Stewardship in Project Work
- Data Stewardship in General Project Work
- Data Stewardship in Custom Development Transactional Project Work
- Data Stewardship in Master Data Management Project Work
- Data Stewardship in Business Intelligence Project Work
- Ongoing Data Stewardship Operations
- Data Ownership Administration
- Data Stewardship Issue-Resolution Activities
- Data Stewardship Data Quality Management Activities
- Data Stewardship Metadata Management Activities
- Information Life Cycle Management Audits
- Information Security Audits
- Operational Data Stewardship Within the Business Community
- Case Study: Determining the Sales and Marketing Key Performance Measures for the Pharmaceutical Company
- Summary
- End-of-Chapter Review Questions
- Essay Question
-
Chapter 11. Ongoing Data Quality Management Processes
- Review of the Data Quality Management Processes
- What Is Data Quality?
- Review of the Data Quality Framework
- Data Quality Life Cycle
- The Define Phase
- The Audit Phase
- The Improve Phase
- Data Quality Remediation Life Cycle
- 1. Data Quality Remediation Solution Outline Activity
- 2. Data Quality Remediation Design Activity
- 3. Data Quality Remediation Build Cycle Activity
- 4. Data Quality Remediation Deployment Activity
- Case Study: The Healthcare Company’s Data Quality ICD-10 Compliance
- 1. ICD-10 Data Quality Remediation Solution Outline Activity
- 2. ICD-10 Data Quality Remediation Design Activity
- 3. ICD-10 Data Quality Remediation Build Cycle Activity
- 4. ICD-10 Data Quality Remediation Deployment Activity
- Summary
- End-of-Chapter Review Questions
- Essay Question
-
Chapter 12. Ongoing Metadata Management Processes
- Overview of Metadata
- Metadata Management
- Categories of Metadata
- Users of Metadata
- The Evolution of Metadata
- The Growing Importance of Metadata
- Metadata Management Administration in Information Governance
- Metadata Capture Phase
- Metadata Usage Phase
- Metadata Maintenance Phase
- The Metadata Repository
- Determining Metadata User Repository Requirements
- Metadata Repository Administration
- The Metadata Management Administrator
- Metadata Management Repositories: Build Versus Buy
- Implementing a Metadata Management Environment
- 1. Metadata Management Implementation Solution Outline Activity
- 2. Metadata Management Implementation Design Activity
- 3. Metadata Management Development Design Activity
- 4. Metadata Management Deployment Design Activity
- Case Study: Healthcare Company’s Metadata Management
- Summary
- Part III Review: Performing Ongoing Information Governance Processes
- End-of-Chapter Questions
- Essay Question
-
Chapter 9. Information Governance Organization Operations
- Appendixes
-
Appendix A. Organizational Change Management in Information Governance
- The Importance of Organization Change Management in Information Governance
- Information Governance Organizational Transition Challenges
- Information Governance Implementation Anticipated Challenges
- Organizational Challenge Recommendations
- Performing Change Management in Information Governance
- 1. Change Management Analysis Activity
- 2. Change Management Design Activity
- 3. Change Management Development Activity
- 4. Change Management Deployment Activity
- Summary
-
Appendix B. Chapter Exercise Answers
- Chapter 1 Answers
- Essay Question
- Chapter 2 Answers
- Essay Question
- Chapter 3 Answers
- Essay Question
- Chapter 4 Answers
- Essay Question
- Chapter 5 Answers
- Essay Question
- Chapter 6 Answers
- Essay Question
- Chapter 7 Answers
- Essay Question
- Chapter 8 Answers
- Essay Question
- Chapter 9 Answers
- Essay Question
- Chapter 10 Answers
- Essay Question
- Chapter 11 Answers
- Essay Question
- Chapter 12 Answers
- Essay Question
-
Appendix C. Enterprise Information Management Systems Development Life Cycles
- 1. Transactional Processing SDLCs with Information Governance
- 1.1 Agile Custom Transaction Processing SDLC with Information Governance Activities
- 1.2 Case Study 1: Healthcare Company Claims Reengineering Project
- 1.3 COTS Custom Transaction Processing SDLC with Information Governance Activities
- 1.4 Case Study 2: Pharmaceutical Company COTS Finance Consolidation Project
- 2. Master Data Management SDLC with Information Governance Activities
- 2.1 Case Study 3: Pharmaceutical Customer MDM Project
- 3. Business Intelligence SDLC with Information Governance Activities
- 3.1 Case Study 4: A BI Environment for the Healthcare Company
- 4. Information Lifecycle Management (ILM) SDLCs
- 4.1 Proactive ILM SDLC
- 4.2 ILM Renovation Project SDLC
- 4.3 Case Study 5: The Healthcare Company Legacy Claims Systems Renovation
- 5. Big Data SDLC
- 5.1 Big Data SLC
- 5.2 Case Study 6L The Pharmaceutical Company Clinical Research Big Data Project
- Appendix D. Glossary of Information Governance Terms
- Appendix E. Case Study Models
- Index
Product information
- Title: Performing Information Governance: A Step-by-Step Guide to Making Information Governance Work
- Author(s):
- Release date: September 2014
- Publisher(s): IBM Press
- ISBN: 9780133385618
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