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Performance Under Pressure: Managing Stress in the Workplace by Bruce Tulgan, Heidi Wenk Sormaz

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CHAPTER 7

Optimal Performance: Take Action

AFTER WE STOP, breathe, and rewrite, it is time for the fourth step in the SBRT process: Take Action. In taking action, we resolve the situation at hand. There are a number of steps for choosing a plan of action. At first, you may need to write out your options, but later this process will come to you more automatically.

Taking Action: Resolving the Situation

The step of taking action involves the following:

1.   Identifying the problem to be solved

2.   Generating and assessing possible solutions

3.   Choosing a solution

4.   Designing a plan of action

5.   Doing something in your plan, even if it is only a small component

Keep in mind that doing something in your plan is the best way to ensure optimal ...

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