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Performance Under Pressure: Managing Stress in the Workplace by Bruce Tulgan, Heidi Wenk Sormaz

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CHAPTER 2

Managing Stress in Your Work Group or Organization

IF YOU ARE IN A POSITION of organizational or team leadership, then you should continually assess the workplace to identify its strengths and weaknesses. This includes the tracking of stress. We’ve already discussed the tremendous costs that a team or company can incur if stress is poorly managed. Yet we know that systemic and acute factors make workplace stress unavoidable.

Most experts would agree that stressors vary in quantity and quality depending upon the work group and organization. The workplace in certain industries—such as health care and public safety—is apt to generate stress because of the urgent, critical nature of the work. In a 24/7/365 environment with life and death ...

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