PHASE 3: CULTIVATE

During the Cultivate Phase, you conduct systematic reviews with your Performance Scorecard to monitor and improve business performance. You gather data and determine appropriate targets. Also, you refine objectives and measures to be more relevant and results-oriented. Actions for the Cultivate Phase are described in Chapter 5.

Get Performance Scorecards: Measuring the Right Things in the Real World now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.